We are happy to announce that we have now re-opened for browsing. However, we do need to be responsible about how we conduct this and so will be taking precautionary measures. We are doing this to protect both our staff and customers.
Only 6 customers will be allowed in the shop at any one time. We ask that, where possible, only 1 member of each household comes in. Customers will be asked to sanitise their hands before coming in, even if they are wearing gloves. There is sanitising spray available to customers to sanitise trolleys, we will be cleaning them all regularly also. Customers will be asked to observe social distancing rules and stay 2m apart.
Unfortunately we cannot allow customers to try on any clothes but you are welcome to return anything that doesn’t fit as we can steam clean them when they are returned.
We will be following a cleaning routine to keep everything as clean as possible throughout the day.
You no longer need to email your requests to us, however if you are shielding and would prefer minimal contact collections please let us know. We would prefer payments to be done by card, we understand that some people need to pay with cash but we are trying to limit our contact with cash. Please email your orders to firstname.lastname@example.org (this is different to the one put on Facebook previously and is dedicated just for orders) Please be as specific as possible with your requests, but also let us know if you don’t mind replacements if we are out of stock of the particular brand or flavour, etc. If you are unable to do this you can phone us but we are operating with a skeleton staff so we may not be able to answer your call immediately.
We have put our gifts and clothing on our eBay shop once we have the chance, if you would like to buy anything from there the postage is free, our shop name is Charityfarm24/7.
Many thanks for your continued support, keep safe.